Since 1978 North Carolina 811 has provided you a fast and easy communications link with your local utility providers. You give us your locate information, we transmit it to the utilities and then they send out locators to mark your underground lines for FREE. So remember, call 811 or 1-800-632-4949 two business days before you plan on digging.
North Carolina 811, is a non-profit organization funded by its member facilities. We take locate information from anyone engaged in excavation activities. An excavator may include contractors, utilities, and homeowners. The information about proposed excavation is transmitted to the member facility owners that provide service in the requested excavation area. We have a variety of member facility owners including utilities, municipalities, universities, and homeowner’s associations. Member facilities have two full business days, starting at 12:01 a.m. the next business day from when the request is made, to mark the locate area requested for their underground utilities or notify the excavator of no conflict in that area.
This service is free of charge to all excavators. North Carolina 811 also takes requests from those persons who do not plan to excavate, but wish to find out what utilities are in a particular area. These types of requests are referred to as Survey/Design locate requests and they require a 10 business day notice.
North Carolina 811 provides a toll free number, 1-800-632-4949, that can be reached from anywhere in the continental United States or you may dial 811 within North Carolina. North Carolina 811 does not mark utility lines; we do provide an easy communication link between excavators and utility owners.